Support

Trouble? You’ve come to the proper place. Below you’ll find a healthy dose of troubleshooting for all of your Marmoset products.

Toolbag

This page answers many common Toolbag support questions. If you have further queries please don’t hesitate to write us at support@marmoset.co.

Hardware Requirements

Make sure your computer meets our minimum system requirements:

  • Windows 7 SP1 (64-bit)
  • Direct3D 11 GPU (GeForce 470, Radeon HD 5800, Intel Iris)

A Direct3D 11 GPU and 8 GB of RAM are recommended.

Is there a Mac version of Toolbag 3?

Not yet. We’re working on some big changes to the Mac build, which will be released some time in the near future. In the meantime, Mac users can still use Toolbag 2 or purchase Toolbag 2 here.

Update Toolbag

To ensure that you are running the latest build of Toolbag:

  1. Run Toolbag
  2. Ensure that “Check for Updates” is enabled in your app preferences. If it isn’t, enable it and restart Toolbag.
  3. If an update is available, a notification window will soon appear. Click the image to begin the installation.
  4. Toolbag will close and restart to complete the update.

The latest full installer is also available here, and Toolbag’s release history can be viewed here.

Where do I find my Marmoset ID?

Your Marmoset ID is the email address you used when originally purchasing Toolbag (it will be listed on your email confirmation). If you’re installing the trial, you will create your Marmoset ID by simply entering your email address into the prompt when starting the software, then following the link in the email sent to that inbox.

License Transfers

Toolbag licenses are tied to your email address used at the time of purchase (your Marmoset ID). If you wish to move your license from one machine to another, simply install Toolbag on the new computer and follow the prompts on application startup.

You will be asked to log in with your email address – enter it, and follow the authorization link that arrives in your inbox. Once this is done, the new computer will be authorized. You may transfer your license as often as you like, even between OS X and Windows.

Not Receiving Emails

If you’re having trouble receiving trial activation or license transfer emails, the first thing you should do is check your spam folder. You may also need to add “noreply@lic.marmoset.co” to any safe-sender lists in your email service or network security software. Then try logging into Toolbag once again with your Marmoset ID to resend your new trial or license transfer messages.

“Cannot Connect to License Server”

If you receive this message when opening the software, check that you have the most recent version installed. The latest installers are always available directly from the Toolbag page.

Check also that your firewall and antivirus are allowing inbound/outbound connections for Toolbag; manual exceptions may need to be added. The software will connect to the licensing server through “lic.marmoset.co” over HTTP with SSL.

In some cases firewall software may prevent Toolbag from connecting if it is not installed in the default location in the “Program Files” directory. If Toolbag is not installed to the default location, please re-install and try running the software again.

Still no luck? Send us an email making sure to specify your current OS and the firewall/antivirus software you are running.

Errors or Crashes

Assuming you meet the system specifications, this is often a result of out of date OS or graphics drivers. These links may be of use in updating the Windows drivers for your GPU:

Mac users should check Software Update to ensure they are running the latest version of OS X. MacBook users may wish to adjust their Automatic Graphics Switching settings to ensure that the discrete GPU is in use.

Baker Instability

If you’re experiencing crashes or display driver resets during lengthy texture bakes in Toolbag 3 on Windows, you may be able to improve stability by adjusting your driver’s GPU timeout period. We have created a tool to adjust this setting which is available here. Please note that this is a system-wide change which requires administrator permission as well as a reboot, and should probably only be used where needed. If necessary this tool can also be used to restore your system’s default settings (simply run it a second time).

Errors About Missing mfplat.dll

If you are encountering errors about a missing “mfplat.dll”, you are likely running the “N” or “KN” edition of Microsoft Windows. These editions of Windows do not include vital video components that Toolbag 3 (and many other applications) require. This can be resolved by downloading and installing the “Media Feature Pack” from Microsoft. We have collected a set of links to this feature pack for the various versions of Windows here: Media Feature Pack for Windows 10, 8.1, 8, 7.

Download Troubles

Often times PC security tools or antivirus software can conflict with downloading software. If you have troubles downloading the Toolbag installer:

  1. Make sure your internet connection is stable, and does not have any service interruptions at the moment.
  2. Temporarily disable any 3rd party antivirus or PC security tools
  3. Temporarily disable any 3rd party download managers in use.
  4. Clear your browser’s cache.
  5. Try the download again.
  6. If this doesn’t work, try the download link in a different web browser.

How do I export to Unreal Engine?

The Marmoset Toolbag Scene importer is a free plugin which enables you to import your Toolbag scene files directly into Unreal Engine. Download the Marmoset Toolbag Scene Importer from the Unreal Engine Marketplace.

Older Installers

Installers for older versions of Toolbag, including Toolbag 2, are available on our legacy page.

Viewer

If you’re curious about how Marmoset Viewer works, wondering which features are supported, or having trouble using Marmoset Viewer, you’ve come to the right place! Alternatively, If you’re looking for an introduction to Marmoset Viewer, please read the Getting Started with Marmoset Viewer tutorial.


Contents


Basics

What is Marmoset Viewer?

Marmoset Viewer is a WebGL-based 3D real-time renderer that runs on a wide range of browsers and operating systems. No plugin is required to see Marmoset Viewer content.

How much does it cost?

Marmoset Viewer is included for free with Toolbag versions 2.07 and newer.

How do the controls work?

Keyboard & Mouse:
  • Rotate: LMB
  • Pan: MMB, RMB or Ctrl+LMB
  • Zoom: Scroll
  • Rotate lighting: Shift+RMB
  • Reset Camera: Double click
  • Expand layer: Single click
Touchscreen:
  • Rotate: 1 Finger swipe
  • Pan: 2 Finger swipe
  • Zoom: 2 Finger pinch
  • Rotate Lighting: 3 Finger swipe
  • Reset Camera: Double tap
  • Expand layer: Single tap

Will Marmoset Viewer run on my device?

Marmoset Viewer should run on any device/browser combination that supports WebGL. Performance will vary depending on many factors, including device hardware and scene complexity. To check how well your device works with Marmoset Viewer, load the demo gallery.

At this time, Android support is not as robust as Windows, OS X and iOS. This is due to various technical issues related to the Android operating system that we are currently researching.


Exporting

How does the export process work?

Marmoset Viewer content is created by setting up a scene in Marmoset Toolbag, and exporting a .mview file. All of the scene data including meshes, materials, textures, lights, camera and post effect settings are saved. You can then upload the .mview file to your web server, or popular websites like ArtStation.

What happens to my art content?

On export, your scene content is compressed to minimize the file size. Texture content is converted to a standard shading model, which is why you will see your textures displayed as reflectivity and gloss even if they were authored as metalness and roughness.

The texture quality options in the export dialog determine compression and resolution, with the following maximums:

  • Low: Textures are capped at 1024×1024 with low quality compression.
  • High: Textures are capped at 2048×2048 with medium quality compression.
  • Unreasonable: Textures are capped at 4096×4096 with high quality compression.

Scenes with large or many textures will increase file size and bandwidth use and may not run well or may even crash on lower end devices like tablets and phones.

With the Marmoset Toolbag 2.08 update, we’ve added an option to export high-quality, losslessly compressed normal maps. It’s important to note that lossless normal maps can significantly increase the size of your Marmoset Viewer file.

Are there any restrictions with regards to poly count?

There are no geometry count limitations. However, it’s important to keep in mind that complex scenes with high geometry count may not run well or may crash on mobile devices.

How large are .mview files?

File size will vary depending on scene complexity, size and quality of textures, and number of textures. A typical game-ready asset with two texture sets limited to 2k resolution will generally be around 10MB.

Untextured high poly models can be loaded as well. A scene with 1 million triangles and no textures will be around 22MB. If you’re uploading content to ArtStation (which has a limit of 15MB) you can try decimating your mesh in zBrush or other 3D modeling packages to reduce file size.


Local Content

Can I test Marmoset Viewer content locally on my computer?

Yes, however, depending on which browser you use, you may need to run a local HTTP server. Local testing tends to work in Firefox but not Chrome or Internet Explorer.

Mongoose is a free and easy to use HTTP server. Simply download and place the .exe next to the files you want to test and run the app to start a local server.

Can I load my scene on a tablet with no internet access?

Loading Marmoset Viewer scenes from your mobile device’s local storage is not currently supported. This is something we’re looking into.


Embedding

How do I add Marmoset Viewer to my website?

Check out the Getting Started with Marmoset Viewer tutorial for details.

Can I upload to ArtStation?

Yes! View the Getting Started tutorial for more information.

Can I upload to Polycount?

Not yet, but we’re working on it.

Can I upload to WordPress?

Mark Bos (Revolutionart) created a WordPress plugin to make it easy to upload and embed Marmoset Viewer on your WordPress-based website.

I have access to HTML but can’t upload .mview files to my site, can I use the Viewer?

If you have HTML access, you may be able to embed Marmoset Viewer into your site by first uploading the .mview file to a service such as Dropbox and then pointing to the .mview file with the HTML code.

Can I embed multiple instances of Marmoset Viewer on one page?

Yes, however, doing so may cause performance/memory issues on lower end devices, so it should generally be avoided.


Supported Features

Which shader models are supported?

This is a list of the currently supported shader models and texture inputs. We plan to add support for more items on this list in the future.

<Name Support Notes
Subdivision
  • Flat
No
  • PN Triangles
No
Displacement
  • Height
No
  • Vector
No
Surface
  • Normals
Yes Object space maps are not fully supported.
  • Detail Normals
Yes Detail normal maps are baked down to the primary normal map which may result in significantly reduced resolution.
  • Parallax
No
Microsurface
  • Gloss
Yes Roughness maps (invert checked) will be converted to gloss maps.
Albedo
  • Albedo
Yes Albedo maps authored for the metalness workflow will be converted to standard albedo maps (specular workflow).
  • Vertex Color
Yes
  • Dota Color
Yes
Diffusion
  • Unlit
Yes
  • Lambertian
Yes
  • Microfiber
Yes
  • Skin
Yes
  • Dota Diffuse
Partial Dota content is converted to our standard shading model. Not all effects are supported at this time.
Reflectivity
  • Specular
Yes
  • Metalness
Yes Metalness maps will be converted to standard reflectivity maps (specular workflow).
  • Advanced Metalness
Yes Metalness maps will be converted to standard reflectivity maps (specular workflow).
  • Refractive Index
Yes
  • Dota Specular
Partial Dota content is converted to our standard shading model. Not all effects are supported at this time.
Reflection
  • Mirror
Yes
  • Blinn-Phong
Yes
  • GGX
Yes GGX support uses an approximated method (for performance reasons) which does not match as accurately as Blinn-Phong. This is especially noticeable with rougher surfaces.
  • Anisotropic
Yes
Secondary Reflection
  • Mirror
No
  • Blinn-Phong
No
  • GGX
No
  • Anisotropic
No
  • Newton’s Rings
No
Occlusion
  • Occlusion
Yes
  • Cavity
Yes
Emissive
  • Emissive
Yes
  • Heat
Yes
Transparency
  • Cutout
Yes
  • Dither
Yes Dithered transparency uses an alternate technique, which is a mix of alpha blend and alpha test.
  • Add
Yes
Extra
  • Substance
Yes Substance inputs can not be changed dynamically because they are optimized and compressed on export.

Which post effects are supported?

Supported:
  • Tone Mapping
  • Curves
  • Exposure
  • Contrast
  • Saturation
  • Sharpen
  • Bloom
  • Vignette
  • Grain
Not supported:
  • Depth of Field
  • Chromatic Aberration
  • Lens Distortion
  • Lens Flare
  • Fog

Are there any limitations with dynamic lights/shadows?

Yes, for performance reasons there are a few limitations. Firstly, only 3 shadow casting lights are supported. You can use more lights, but only the first 3 will cast shadows. Secondly, directional and spot lights do cast shadows; however, omni lights do not cast shadows at this time. Thirdly area lights are not supported. Set light width to 0 for accurate preview.

What about advanced rendering features like GI, SSR, or SSAO?

Global illumination (GI), local reflections (SSR), and ambient occlusion (SSAO) are not supported at this time.

Is there a way to display my 2D texture flats?

This is not possible with Marmoset viewer. We feel 3D presentation is the most intuitive way to display textures. Additionally, 3D texture presentation allows us to show texture content regardless of how many materials or maps were used to author the materials.

If you want to show your 2D flats, you can include traditional images on your portfolio or ArtStation page.

Is animation supported?

Animation is not supported at this time.

Can I add multiple cameras?

Not at this time.

Can I add multiple lighting environments?

Not at this time.

Can I change the names of the layers?

Not at this time. On export, all texture content is converted to an optimized, universal standard to ensure compatibility and maintain high performance.

Can I disable specific layers?

Not at this time.

Are there any performance settings?

Not at this time. If you’re having trouble running Marmoset Viewer on your device, please contact support@marmoset.co.


Troubleshooting

Why do I get a :Marmoset Viewer could not initialize: error?

This message will be displayed when a variety of errors occur, such as:

“Package file (scene.mview) could not be retrieved.”

This means that the file could not be found, or that there was a server-side problem loading the file. To troubleshoot:

  1. Make sure you have uploaded both the .mview file and the .html file to your server.
  2. Make sure the path to the .mview file in the .html file is correct. If you’ve moved the .mview file to a different directory, you will need to update the path.

If you’ve done the two steps above and continue to have problems loading your file you may need to enable cross-origin resource sharing on your web server. Many servers have CORS disabled by default. If you do not have access to server-side settings, try contacting support for your web host.

If there is no way to enable CORS on your web host, the easiest way to share your art will be via ArtStation.

“Please check to ensure your browser has support for WebGL.”

This means that your device and/or browser do not support WebGL. To troubleshoot:

  1. Make sure you’re using a web browser that supports WebGL. Most modern browsers such as Chrome, Firefox, Internet Explorer and Safari support WebGL.
  2. Check that you have the latest version of your browser installed.
  3. Confirm that you have the latest version of your video card drivers installed.
  4. If you’re using a beta version or special build of your web browser, try the latest public release instead.
  5. Make sure WebGL is enabled in your browser’s settings. Some browsers such as Safari may have WebGL disabled by default. For more details visit https://get.webgl.org/.
“This .mview file is from an out-of-date beta version of Toolbag. Please re-export it with the new version. Thanks!”

This error means that something major has changed with Marmoset Viewer’s code, which has broken backwards compatibility. Re-exporting your scene should fix the problem. This error will only be seen with content exported from the early beta version.

“Package file could not be read or is invalid.”

This means that there was some sort of problem reading the file. The file may be corrupt, in which case:

  1. Re-upload the file, or if your upload is still in progress, wait for it to finish and refresh the page.
  2. Re-export and re-upload the file.

If that doesn’t fix it, it may simply be a file not found error (depending on how your web host handles 404s). Try the steps listed above in the “Package file could not be retrieved.” section.

Why do I get a blank screen?

If you’re using a service like Dropbox to host your files you may get an error about mixed content types or even a blank screen. This happens when content is requested from both HTTP and HTTPS sources, which most browsers do not allow due to security concerns. To fix this, edit your .html file to make sure the <script> tag loads marmoset.js from the secure HTTPS server, like so:

<script src=”https://viewer.marmoset.co/main/marmoset.js”></script>

Visit Mozilla’s page on mixed content for more information.

Why does my scene crash?

Insufficient memory is the most common cause of problems/crashing. If you’re on a mobile device, try exporting your scene with lower quality settings to reduce file size/memory usage. If you’re having trouble viewing someone else’s content, contact the author and ask them to export a mobile-friendly version of the scene.

If you’re on a desktop or laptop with plenty of video memory, try the following:

  1. Restart your browser.
  2. Restart your computer.
  3. Make sure you have the latest version of your browser installed.
  4. Confirm that you have the latest version of your video card drivers installed.

If you’re still having problems, contact support@marmoset.co.

Why are my shadows different?

viewer_viv_shadows

If you’re using the skin shader, you may notice differences in the shadows when comparing Marmoset Viewer to Toolbag 2. For example, the shadows may appear to be much more or less blurry in Toolbag 2, or the shadows may not show up very well in Marmoset Viewer. The reason for this is that the Shadow Blur skin shader setting in Toolbag 2 is dependent on scene/mesh scale and camera FOV. We have updated the skin shader in Marmoset Viewer to be more consistent in this regard, however we are still researching how to make similar changes to Toolbag 2. In the mean time, you may need to export a few test scenes until you’re happy with the Shadow Blur setting.

My scene worked previously, but now seems broken, what gives?

Try restarting your browser. Memory leaks in web browser can cause problems if the program isn’t closed occasionally to clear out the memory. If that doesn’t fix the problem, contact support@marmoset.co.

Why doesn’t the fullscreen button work?

If you’ve embedded the Viewer into your site with an iframe, make sure allowfullscreen is set to true. For instance:

<iframe src=”myscene.html” allowfullscreen=”true”>

Some devices, such as Apple iOS phones and tablets, do not support fullscreen through a browser. In this case, the fullscreen button is hidden.

What happened to my albedo/metalness/roughness maps?

Texture content authored for the metalness workflow is converted to the specular workflow (albedo, reflectivity/specular and gloss) on export. This allows us to use a standardized shading model and know how many textures will be in use, which is important for mobile performance. The conversion process is lossless; however, your albedo, metalness and or roughness maps may look different in the layers view.

More about the differences between the metalness and specular workflows can be found here.

Why does my normal map look different in the ‘Layers’ view mode?

The Layers view mode will present all normal maps in object space format, yet your final result is still rendered using your tangent space maps. We feel this is the best way to visually present normal maps in 3D. Displaying tangent space maps in 3D has various shortcomings; the most obvious problem is you would frequently notice what appears to be UV seams or other errors across the map, which are not errors but required information to show a seamless end result. Additionally, object space normal maps allow us to rotate the normals when you rotate the lighting, which is cool.

Why does my sky background look different?

The skybox background is blurred to a uniform value to save memory and improve loading time, so the background appearance may differ between Toolbag 2 and Marmoset Viewer. For accurate preview, set background mode to blurred in Toolbag 2.


Hexels

This page answers many common Hexels support questions. If you have further Hexels-related queries please don’t hesitate to write us at hexels@marmoset.co.

Is there a trial version?

Yes, a fully featured 14 day trial is available. To start your trial, download the installer here.

What are Hexels’ System Requirements?

On Mac, OS X 10.6 (Snow Leopard) or newer is required. Hexels has been tested on a variety of Macs running OS X 10.6.8 to 10.11.1. Hexels will run on older Mac hardware as well (oldest tested was a 2007 Mac mini) albeit a little slowly if Glow is turned on.

On PC, Hexels requires a 64-bit version of Windows 7 or newer. It has been tested on Windows 7, Windows 8, and Windows 10 desktops laptops, and netbooks, as well as the Microsoft Surface Pro 4. Users of the Surface Pro 3 have had success as well, though some stylus input quirks have been reported.

A graphics card with driver support for OpenGL 2.1 is also required. This includes most hardware by Apple, Intel, AMD, and NVIDIA from 2007 onward.

Where do I find my Marmoset ID?

Your Marmoset ID is the email address you used when originally purchasing Marmoset Hexels (it will be listed on your email confirmation). If you’re installing the trial, you will create your Marmoset ID by simply entering your email address into the prompt when starting the software.

License Transfers

Hexels 2 licenses are tied to your email address used at the time of purchase (your Marmoset ID). If you wish to move your license from one machine to another, simply install Hexels on the new computer and follow the prompts.

You will be asked for your email address – enter it, and follow the authorization link that arrives in your inbox. Once this is done, the new computer will be authorized. You may transfer your license as often as you like, even between OS X and Windows.

Email troubles? Not receiving your new trial activation message, or license transfer messages?

First, check your spam folder. Second, add “noreply@lic.marmoset.co” to any safe-sender lists in your email service and network security software, then try logging into Hexels once again to resend your new trial or license transfer messages.

“Cannot Connect to License Server”

If you receive this message when opening the software, check that you have the most recent version installed. The latest installers are always available directly from the Hexels page.

Note: Make sure to install to the default location on your system drive. If not installed to the default location, please re-install and try running the software again.

Check also that your firewall and antivirus are allowing inbound/outbound connections for Hexels 2 – manual exceptions may need to be added. The software will connect to the licensing server through “lic.marmoset.co” over HTTP with SSL.

Still no luck? Send us an email making sure to specify your current OS and the firewall/antivirus software you are running.

Download Troubles

Often times PC security tools or antivirus software can conflict with downloading software. If you have troubles downloading the Hexels installer:

  1. Make sure your internet connection is stable, and does not have any service interruptions at the moment.
  2. Temporarily disable any 3rd party antivirus or PC security tools.
  3. Temporarily disable any 3rd party download managers in use.
  4. Clear your browser’s cache.
  5. Try the download again.
  6. If still no luck, try the download link in a different web browser.

On which platforms is Hexels available?

Hexels is available for Mac and Windows. There is no official Linux version, but we have heard reports of Hexels running under the Wine emulator (read the additional comments here). There are no immediate plans for Android or iOS versions. If you’d like to see Hexels on a particular platform, let us know by emailing hexels@marmoset.co.

Does Hexels support high DPI displays?

The user interface supports high DPI displays such as Apple’s Retina, Microsoft’s Surface and others, however, for performance reasons the canvas is not drawn at full resolution.

Does Hexels support drawing tablets?

Yes! Hexels supports tablets, and you can choose between several different pressure modes. To enable pressure sensitivity, first draw on the canvas with your stylus (Hexels requires initial tablet input to display the pressure options), and then choose the desired pressure mode from the Pen Pressure drop-down in the brush options.

If you’re experiencing problems with your Wacom tablet, try uninstalling your Wacom drivers and installing the latest drivers from Wacom. If problems persist and you’re using Windows, try disabling the Tablet PC Input Service, detail instructions can be found here.

Microsoft Surface tablet users may need to install Microsoft’s WinTab drivers on their device in order to use pressure sensitivity in Hexels.

I’m still using Hexels 1.2. Where can I find the installers?

Download the installers for Hexels 1.2 here: Mac -or- Windows

My Antivirus/Security software tells me Hexels is attempting to use the internet. Why?

Hexels connects to our server at start-up to verify your license and check for updates.

Can I sell Hexels art or use it for a game I’m making?

Yes! Anything you make with Hexels is yours to use for any purpose you see fit.

I made something amazing in Hexels. How can I get it on your MadeInHexels Tumblr?

The Tumblr has a submission feature built-in. Alternatively, you can share it with us on Facebook or Twitter.

Made In Hexels: madeinhexels.tumblr.com

I see black boxes around my art when using a transparent canvas.

On computers that are unable to use the shaders used in Hexels, a fallback method draws your image without shaders. This method currently results in these boxes. This will be fixed in a future version, but for now, if you turn off Glow or uncheck “Transparent Canvas” in the document settings window, the boxes will disappear.


Skyshop

This page answers many common Skyshop support questions. If you have further Skyshop-related queries please don’t hesitate to write us at support@marmoset.co.

What has changed in the latest release?

Review the complete Skyshop version history here: Marmoset Skyshop Changelog

How does Skyshop fit into my development pipeline?

We have published a series of Skyshop tutorial videos on our Skyshop Vimeo Channel: vimeo.com/channels/598437

What version of Unity is required? What operating systems are supported?

Skyshop works in both Unity 5 and Unity 4, version 4.3 or higher, Free or Pro, and runs on both OSX & Windows.

How do I update Skyshop?

The latest build of Skyshop can be re-imported/updated directly through the Asset Store window in Unity.

Important: When updating to the latest point release it is highly suggested to re-import the entire Marmoset asset directory. Large workflow improvements and script changes with each release can be troublesome to update cleanly. A full, clean import of the latest Skyshop package should resolve any missing features or scripts.

Do I have the right version of Skyshop for this version of Unity?

As of Unity 5, the asset store keeps many builds of Skyshop around and downloads the right package based on which version of Unity you are running at the time. If you need the latest version of Skyshop that works with Unity 5.x, use Unity 5.x to download, update, and import Skyshop into your project.

Note: You can check Marmoset/_Version.txt to see which version of Skyshop you have in your project currently.

Which platforms does Skyshop support? Mobile? Consoles?

Skyshop’s shaders are battle-tested and optimized for Unity’s standalone (desktop – Mac and PC), web player, and mobile applications. While we have not tested first hand on consoles, end users are up and running beautifully with Skyshop-powered projects on all major consoles, too.

Skyshop comes with a complete set of mobile-specific shaders, compatible with both iOS and Android.

Skyshop does not support deployment to Flash, and Windows Phone is widely untested.

How does Skyshop perform on mobile and web?

This is a somewhat loaded question. Performance can vary greatly across devices as it relies heavily on the complexity of any given scene or level in an application. With that said, the performance of Skyshop’s shaders for desktop and web are comparable to Unity’s default shader set. Mobile performance is also heavily fill-rate limited. If targeting iOS devices with Retina displays, it is suggested to render your app at half the native screen resolution.

Can Skyshop be used for a full game, or just rendering individual assets?

Skyshop is absolutely a rendering system for full scenes and games. While image-based lighting truly shines with fully outdoor environments, Skyshop can offer great indoor lighting results with its lightmapping integration.

Skyshop defaults to forward rendering. Does it support deferred rendering?

Yes. Skyshop supports Forward, Deferred, and Deferred (Legacy) rendering paths. Starting with the 1.04 update, Skyshop also features a robust set of Vertex Lit shader options.

My materials and skybox look washed-out and too bright. What’s wrong?

This is most likely a color space issue. Skyshop defaults to ‘Linear’ color space. Be sure your colors space settings on your Skyshop “Sky Object” match your Unity project colorspace settings. Also, mobile platforms do not support linear color space, so if targeting mobile platforms, be sure you set your color space settings to ‘Gamma’.

Can I edit/expand the Marmoset shaders in Skyshop?

Skyshop comes equipped with full shader source, even mobile shader source. Reference documentation is included with the Skyshop package. Skyshop is also integrated with Shader Forge, a node-based shader editor available on the Unity asset store.



Please contact support@marmoset.co with any further questions or concerns.